CONTACT US

CONTACT US

Total Sports Solution

Email: infomumsvr@gmail.com



PRIVACY POLICY


Ultra Sports Adventure take steps to protect Personal information from unauthorized access and against unlawful processing.

Ultra Sports Adventure will only keep your personal information for as long as we reasonably require, and only for as long as the Data Protection Legislation allowed.

Personal information collected online will only be disclosed within our company for internal use only.

Where you have chosen a password which allows you to access certain part of our website, you are responsible for keeping this password confidential.

The personal information collected may included your Full name, shipping address, email address, telephone/mobile number, date of birth.

Shipping policy

Standard shipping only available within the Peninsula Malaysia, Sabah & Sarawak.Shipping cost is RM7 in Peninsula and RM15 in Sabah and Sarawak for standard delivery within the weight.

Additional charge may incur for heavy item.You can expect your order to arrive within 3 days in Peninsula Malaysia and up to 7-14 days in Sabah & Sarawak. All shipping by Pos Laju Malaysia.

Any pre-order items will need up to 30 days for the shipping.


Claim and Return policy

You must return item unopened, new and good condition, within 30 days of delivery for a full refund or exchanged.

No return or exchange for any items found opened, used, or damage.

Ultra Sports Adventure will be paying the return shipping cost if the return item is result by our error. (Exp: Wrong item, color or sizes)

You should expect the refund and exchange within up to 30 days of your item been returned to us.

Please contact us with your order number and details about the product you would like to return. We will respond as soon possible with instruction for how to return the items from your order.

Return address:

A-16-10, Danau Idaman Condo, Jalan 2/109F, Taman Danau Desa, Taman Desa, 58100 Kuala Lumpur.

Tel: 016-6758075